{"id":653,"date":"2026-04-26T00:42:55","date_gmt":"2026-04-26T00:42:55","guid":{"rendered":"https:\/\/www.hzelectrical.co.za\/Norvia\/?page_id=653"},"modified":"2026-09-08T12:15:17","modified_gmt":"2026-09-08T12:15:17","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/www.hzelectrical.co.za\/Norvia\/cookie-policy\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.7″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(13,47,92,0.89) 0%|rgba(1,68,163,0.87) 59%|rgba(12,113,195,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.hzelectrical.co.za\/Norvia\/wp-content\/uploads\/2026\/04\/Specialist-Care-Services-in-Leeds-e1776575546857.webp” custom_padding=”70px||70px||true|false” custom_padding_tablet=”40px||40px||true|false” custom_padding_phone=”30px||30px||true|false” bottom_divider_style=”curve2″ bottom_divider_color=”gcid-8237ef3f-badf-4adb-89b6-2d42a0872202″ bottom_divider_height=”36px” bottom_divider_repeat=”1x” locked=”off” global_colors_info=”{%22gcid-8237ef3f-badf-4adb-89b6-2d42a0872202%22:%91%22bottom_divider_color%22%93}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.7″ _module_preset=”default” width=”90%” max_width=”1580px” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” header_font=”–et_global_heading_font|600|||||||” header_text_color=”#FFFFFF” header_font_size=”50px” header_2_font=”|800|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”50px” header_2_letter_spacing=”1px” width=”100%” header_font_size_tablet=”5vw” header_font_size_phone=”6vw” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”5vw” header_2_font_size_phone=”7vw” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Cookie Policy<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”70px||70px||true|false” custom_padding_tablet=”40px||40px||true|false” custom_padding_phone=”30px||30px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” width=”90%” custom_padding=”6px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” text_font=”||||||||” text_text_color=”gcid-69409459-10fb-4c25-ad28-390b52007d24″ text_line_height=”1.4em” header_2_font=”–et_global_heading_font|500|||||||” header_2_text_color=”gcid-primary-color” header_2_font_size=”30px” header_3_font=”–et_global_heading_font|500|||||||” header_3_text_color=”gcid-primary-color” header_3_font_size=”26px” custom_margin=”||||false|false” custom_padding=”1px|||||” text_font_size_tablet=”2vw” text_font_size_phone=”3.6vw” text_font_size_last_edited=”on|phone” text_line_height_tablet=”1.5em” text_line_height_phone=”1.4em” text_line_height_last_edited=”on|phone” header_2_font_size_tablet=”3vw” header_2_font_size_phone=”5vw” header_2_font_size_last_edited=”on|tablet” header_3_font_size_tablet=”2.8vw” header_3_font_size_phone=”4.8vw” header_3_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-69409459-10fb-4c25-ad28-390b52007d24%22:%91%22text_text_color%22%93,%22gcid-primary-color%22:%91%22header_2_text_color%22,%22header_3_text_color%22%93}”]<\/p>\n

Last updated: 20 August 2026<\/strong><\/p>\n

1. Introduction<\/h2>\n

This Cookie Policy explains what cookies and similar tracking technologies are, how and why we use them on our website www.norviacaresolutions.co.uk<\/a> (the “Website”), and what choices you have regarding their use.<\/p>\n

This policy should be read alongside our Privacy Policy<\/a>, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and the relevant supervisory authority if you have a complaint.<\/p>\n

Our Website is operated by Norvia Care Solutions<\/strong>, a company registered in England and Wales under company number 17250947<\/strong>, with its registered office at 63 Fullbrook Road, Walsall West Midlands WS5 4PB (“we”, “us”, “our”).<\/p>\n

2. What Are Cookies?<\/h2>\n

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to supply information to the website operator.<\/p>\n

Cookies may be set by the website you are visiting (“first-party cookies”) or by third parties whose services the website uses (“third-party cookies”). Cookies can remain on your device for different periods of time. Some cookies are “session cookies”, meaning they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are “persistent cookies”, meaning they survive after your browser is closed and can be used by the website to recognise your device when you re-open your browser and browse the internet again.<\/p>\n

3. Why We Use Cookies<\/h2>\n

We use cookies for the following purposes:<\/p>\n

3.1 Strictly Necessary Cookies<\/h3>\n

These cookies are essential for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions you take which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, some parts of the Website will not work. These cookies do not store any personally identifiable information.<\/p>\n\n\n\n\n\n\n
Cookie Name<\/th>\nProvider<\/th>\nPurpose<\/th>\nExpiry<\/th>\n<\/tr>\n<\/thead>\n
cookie_consent<\/td>\nnorviacaresolutions.co.uk<\/td>\nStores your cookie consent preferences<\/td>\n12 months<\/td>\n<\/tr>\n
session_id<\/td>\nnorviacaresolutions.co.uk<\/td>\nMaintains your session while browsing<\/td>\nSession<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

3.2 Performance \/ Analytics Cookies<\/h3>\n

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.<\/p>\n\n\n\n\n\n\n\n
Cookie Name<\/th>\nProvider<\/th>\nPurpose<\/th>\nExpiry<\/th>\n<\/tr>\n<\/thead>\n
_ga<\/td>\nGoogle Analytics<\/td>\nDistinguishes unique users by assigning a randomly generated number as a client identifier<\/td>\n2 years<\/td>\n<\/tr>\n
_gid<\/td>\nGoogle Analytics<\/td>\nDistinguishes unique users<\/td>\n24 hours<\/td>\n<\/tr>\n
_gat<\/td>\nGoogle Analytics<\/td>\nUsed to throttle request rate<\/td>\n1 minute<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

3.3 Functional Cookies<\/h3>\n

These cookies enable the Website to provide enhanced functionality and personalisation, such as remembering your preferences (e.g., language or region). They may be set by us or by third-party providers whose services we have added to our pages.<\/p>\n\n\n\n\n\n
Cookie Name<\/th>\nProvider<\/th>\nPurpose<\/th>\nExpiry<\/th>\n<\/tr>\n<\/thead>\n
accessibility_settings<\/td>\nnorviacaresolutions.co.uk<\/td>\nRemembers accessibility preferences<\/td>\n12 months<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

3.4 Targeting \/ Marketing Cookies<\/h3>\n

We do not currently use targeting or marketing cookies on this Website. Should this change in the future, we will update this Cookie Policy and seek your consent before placing any such cookies.<\/p>\n

4. Cookie Consent<\/h2>\n

When you first visit our Website, you will be shown a cookie consent banner asking you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking the “Cookie Settings”<\/strong> link in the footer of our Website.<\/p>\n

Strictly necessary cookies cannot be refused as they are required for the Website to function.<\/p>\n

5. How to Control and Delete Cookies<\/h2>\n

In addition to the controls we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org<\/a> or www.allaboutcookies.org<\/a>.<\/p>\n

Below are links to instructions on how to manage cookies in common browsers:<\/p>\n